Legal
Privacy Policy
Last Updated: 11-JUN-2026
Syvantae MedAffairs & Research Advisory ("Syvantae", "we", "our" or "us") is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA), the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, and all applicable rules.
1. Who We Are
Syvantae MedAffairs & Research Advisory is a medical affairs and research advisory consultancy, a sole proprietorship of Dr. Rahul Rathod, registered in Bengaluru, Karnataka, India. Website: www.syvantae.com. Data protection contact: [email protected].
2. Personal Data We Collect
We collect personal data only when you voluntarily provide it through our contact / enquiry form or by scheduling an appointment: name, email address, phone number, organisation, area of interest, and the content of your enquiry. We do not collect sensitive personal data through this website.
2A. Log Data
When you visit our website, our servers may automatically record information your browser sends ("Log Data"): your device's IP address, browser type and version, pages visited, date and time of visit, time spent on pages, and related technical statistics. Log Data is used solely for website security, performance monitoring and improvement of user experience, and is not linked to your identity unless you have submitted the enquiry form.
3. Purpose and Legal Basis
Your personal data is processed on the basis of your explicit, freely given consent, captured via the consent checkbox on our enquiry form. Purposes: responding to your enquiry, scheduling and conducting introductory consultations, and preparing advisory proposals you request. We do not use automated decision-making or profiling, and we do not send marketing communications without separate consent.
4. Data Sharing
We do not sell or rent your personal data. We may use third-party service providers strictly to operate this website, deliver email, and schedule appointments (e.g. Google Calendar for bookings). These providers access personal data only to the extent necessary to perform their functions. We may disclose data to legal or regulatory authorities where required by Indian law.
5. Data Retention
Enquiry form data is retained for 24 months from last contact, after which it is deleted unless an advisory engagement is entered into (in which case records are retained as required under the engagement contract and Indian law).
6. Your Rights under the DPDPA 2023 and DPDP Rules 2025
As a data principal you have the right to: access your personal data; correct or update it; request erasure; withdraw consent at any time; nominate a representative; and raise a grievance. To exercise any right, contact [email protected]. We will respond within 30 days. If you believe your rights have not been adequately addressed, you may complain to the Data Protection Board of India.
7. Security
We apply commercially reasonable technical and organisational security measures — including HTTPS encryption, access controls and secure storage — to protect your information from unauthorised access, disclosure, alteration or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Cookies
This website does not use analytics or tracking cookies. Only strictly necessary technical cookies (if any) are used for website operation.
9. Links to Other Websites
Our website contains links to third-party services, including Google Calendar for appointment scheduling. These external sites are not operated by Syvantae; we advise you to review the privacy policy of any third-party site you visit. Syvantae accepts no responsibility for the content, privacy practices or security of third-party sites or services.
10. Children
Our website and services are not directed at individuals under 18. We do not knowingly collect personal data from anyone under 18; if we discover such data, we will delete it promptly. Parents or guardians may contact us at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Policy.
12. Contact & Grievances
Grievance / data protection contact: Dr. Rahul Rathod, Syvantae MedAffairs & Research Advisory, Bengaluru, Karnataka, India. Email: [email protected]. Response within 30 days of receipt.